Business phones · VoIP
One business number, on every device.
Modern cloud phone systems for Oxford businesses. Work from the office, home or the road, keep your existing numbers, and get features like an auto attendant and voicemail to email.
Sample data · “Your Business”, Oxford, AL
Quick answer
What is a VoIP phone system?
VoIP (Voice over Internet Protocol) sends business calls over the internet instead of traditional phone lines. Your number rings on desk phones, mobile apps and computers, with features like an auto attendant, voicemail to email and call routing. With Operation Buildup, business phones are an add-on priced per line in your written proposal.
Sound familiar?
Tired of your old phone system?
- 01
Expensive phone bills
Per-line fees, long-distance charges and hardware maintenance, for features you don’t use.
- 02
Stuck at your desk
No way to take business calls from home, on the road or away from the desk.
- 03
An outdated system
An old PBX that’s hard to maintain, hard to add users to and missing mobile apps and video.
- 04
No flexibility
Adding lines takes weeks. Moving offices means reinstalling everything.
Everything your business needs
Features that used to be extras.
Essentials
- Unlimited calling (US & Canada)
- Voicemail to email transcription
- Auto attendant (virtual receptionist)
- Call forwarding and routing
- Caller ID
Advanced calling
- Ring groups and hunt groups
- Call recording (with notification)
- Music on hold
- Time-based routing (business hours)
- Extension dialing
Mobile & remote
- Mobile apps (iOS & Android)
- Desktop apps (Mac & Windows)
- Same number on all devices
- Hot desking
Collaboration
- Video conferencing
- Team messaging
- Screen sharing
- Presence indicators
Productivity
- CRM integration
- Call reporting
- Call queues
- Conference calling
- Fax to email
Management & security
- Web-based admin portal
- Add or remove users quickly
- Call encryption
- Fraud protection
Traditional vs VoIP
Better in almost every way.
Traditional phone system
- Per-line fees add up
- Expensive on-site PBX hardware
- Long distance often billed extra
- New users take weeks and a technician
- Call forwarding only from home
VoIP phone system
- Fixed monthly price, quoted up front
- No PBX to maintain
- Unlimited US & Canada calling
- Add users through a web portal
- Full features anywhere
- Video and mobile apps included
How it works
From your old lines to the new system.
Needs assessment
Your current setup, how you use it and the must-have features.
Proposal & demo
Pricing and features in writing, plus a live demo before you commit.
Number porting
Keep your existing numbers. Porting happens in the background while you use the old system.
Setup
Users, auto attendant, call routing and features configured.
Training & cutover
Your team is trained, and the switch is scheduled for a quiet time.
Ongoing support
We manage the system and add or remove users as you grow.
Plans
Clear, fixed quotes.
All plans include unlimited calling to the US and Canada, 5 devices per user and number porting.
- Unlimited calling (US & Canada)
- 5 devices per user
- Basic auto attendant
- Voicemail to email
- Mobile & desktop apps
- Number porting included
Everything in Essential, plus:
- Multi-level auto attendant
- Ring groups and hunt groups
- Call recording
- Voicemail transcription
- Video conferencing
- Time-based routing
- Call analytics
Everything in Professional, plus:
- Call queues with wait announcements
- Advanced analytics
- CRM integration
- Hot desking
- Priority support
Business phones are an add-on, priced per line in your written proposal before you commit. Optional add-ons (AI virtual receptionist, desk phone rental or purchase) are priced in the same proposal.
Questions
Phone questions, plainly answered.
Can we keep our existing phone numbers?
Yes. We port your existing numbers to the new system. It happens in the background, and you keep using your old system until the switch.
What if our internet goes down?
Calls can forward automatically to cell phones, another location or voicemail. The most common weak point is the office internet connection, so for critical businesses we recommend a backup connection or cellular failover.
Do we need new desk phones?
Not necessarily. You can use computers with headsets or the mobile apps. If you prefer desk phones, you can rent or buy them.
What happens if we move offices?
Bring the phones to the new office, plug them into the internet and they work. No phone company visit and no rewiring.
Can employees use their own cell phones?
Yes. The mobile app makes a personal phone work like a desk phone with your business number and caller ID.
What’s the contract length?
Contract length and terms are spelled out in your written quote before you sign anything. Equipment purchases are separate from the service agreement.
Contact
Request an IT assessment.
A hands-on review of your computers, network, security and backups, quoted up front, with findings in plain English.